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Privacy and cookie policy

Version: 1.01 - 10/09/2018

When using our services and products, we collect personal information about you. For example, we collect the information you provide, including your name, address and e-mail address, for making payments and providing information about products and services you have purchased. We also collect data from recipients of newsletters and visitors to Bikes2Bits websites to optimize our services. We may share your personal information with our parent, daughter and / or sister companies. These are companies that belong to us 100% and handle your personal information with care.

We will use the information you provide to send you newsletters regarding services and products from Bikes2Bits and make offers from Bikes2Bits websites that we think you find interesting. With your permission, we will also send you offers from external organizations. In that case your data will remain with us at all times and will not be shared with these external organizations. Only to be able to provide you with free services, such as white papers and expert analyzes, is it possible that we share your personal information with our external partners. We will only do this after you have given your prior consent. If you do not want to receive e-mail messages, Bikes2Bits offers you the possibility to change your preferences and / or to unsubscribe from further e-mails.

To deliver our services in a user-friendly manner and to align our newsletters and websites as much as possible to your interests, "cookies" can be placed on your computer, smartphone or tablet. If you accept cookies, the services of Bikes2Bits are easier to use. But even if you refuse cookies, you can continue to use the services of Bikes2Bits. In that case, for example, your login details will not be saved. This means that you will have to log in (again) more often.

Your personal information is processed under the responsibility of Bikes2Bits. We have ensured that your personal information cannot be stolen just like that. This is one of our highest priorities.
We think it is important that you know how we handle your personal information. You can therefore ask us what information we have recorded about you and ask us to change or delete certain information. We will then assess whether certain information needs to be changed or deleted and let you know.

In our Privacy Statement we explain in more detail which data is collected from you and for what purpose. We therefore recommend that you read the Privacy Statement carefully.


Bikes2Bits respects the privacy of its customers and processes personal data in accordance with the applicable legislation with regard to personal data. In this Privacy Statement, Bikes2Bits explains what information we process about you and for what purpose. We recommend that you read this Privacy Statement carefully.

Which personal data does Bikes2Bits collect and process?

Data provided

Bikes2Bits collects the personal data you actively provide, such as your name, address, e-mail address, telephone number, mobile number and fax number, financial data necessary for making payments and information about the products and services of Bikes2Bits that you have purchased. If you register, we will also ask you to choose a username and password if you want to access the website (s) in the future.

Click behavior

Bikes2Bits tries to optimize its services in various ways. In addition to the information you provide, Bikes2Bits also collects, processes and records user data from recipients of Bikes2Bits newsletters and from visitors to Bikes2Bits websites. This information is collected through cookies. You can read more about the use of cookies later.

Automatically generated information

In order for the website to function optimally (for example, to be able to display pages properly and to secure the website), Bikes2Bits needs certain information. Bikes2Bits therefore automatically collects generated information about your (surfing) behavior during your use of our website. This information consists of:
• the type of device (including tablet or smartphone);
• the IP address (and geolocation) of your peripherals
• the operating system that your device uses
• the pages you visit
• how you find your way on the website.

For what purposes will Bikes2Bits process your personal data?

Bikes2Bits will use your personal data for the following purposes:
• to offer you services via the websites;
• to send you the products to which you have subscribed and / or which you have purchased;
• to process your payments for the purchased products;
• to send you messages and contact you about the services offered and / or purchased;
• to keep you informed of own, similar products and services from Bikes2Bits and its parent, subsidiary and sister companies;
• to approach you for interesting promotions, opinion polls and promotional games of chance from Bikes2Bits and its parent, subsidiary and sister companies;
• to approach you for interesting seminars and exhibitions organized by Bikes2Bits and / or and its parent, subsidiary and sister companies;
• to be able to compile statistical data and secure the websites;
• to send you messages from third parties if you have given prior permission for this;
• to better align the services to your wishes and interests by drawing up a profile of you based on your use of the website.

Data processing in Belgium and transfer to members of the group abroad

Bikes2Bits can provide your personal data to its parent, daughter and / or sister companies for the above purposes. Your personal data is first stored on servers of Bikes2Bits in Belgium and can then be transferred to other parent, subsidiary and sister companies of Bikes2Bits. From there your data can be shared with other members of Bikes2Bits for the purposes described above.
We will take all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this privacy statement.

Use of data for Direct Marketing purposes

Bikes2Bits will use the information provided by you and stored in a customer profile to send you newsletters from Bikes2Bits and offers from one of the sites of Bikes2Bits that Bikes2Bits believes will interest you.
In addition, if you agree to receive offers from external organizations, your personal data will remain with Bikes2Bits, which will send you the offers from third parties. Except in the case explained below with regard to the provision of free services, your personal data will never be transferred to such external organizations.
Bikes2Bits offers you the possibility to change your preferences at any time and will remind you in every newsletter or e-mail sent to you electronically about the possibility to change your preferences and to unsubscribe from further receiving e-mail. mails. If you did not wish to receive an email from Bikes2Bits, you can now unsubscribe via info@bikes2bits.be
You can also make your wishes known to us at any time by sending us an e-mail.

Provision of data to third parties

If the company that manages this website is sold, the relevant lists of registered visitors and other personal data of our subscribers and users will be transferred to the new owner.
Bikes2Bits can also provide your data to third parties to the extent that you yourself have explicitly indicated that you give consent to a specific third party and / or to the extent that this data cannot be traced back to you personally (such as automatically generated information, not being your IP -address).
Finally, Bikes2Bits may provide your personal data if Bikes2Bits is obliged to do so as a result of a court order or other legal obligation, a subpoena or a legal case or if that is otherwise legally required, or if we believe that it is necessary to defend our rights, for example to prevent or combat illegal activities or violations of our policies.

What are and how does Bikes2Bits use them?

Cookies are small pieces of (text) information that are stored on the hard disk or in the memory of your tablet or mobile phone (hereinafter: “Device”) when you visit the website. The cookies placed via the website cannot damage your Device or the files stored on it.
Cookies from Bikes2Bits
Bikes2Bits only uses technical and functional cookies, which are necessary to deliver the website in a user-friendly manner or to obtain information about the quality or effectiveness of the website. For example, functional cookies ensure that you do not have to log in again on every page after logging in to the website, and these functional cookies remember the settings you have entered, such as your language preferences. If it is not necessary to store personal data in a cookie, Bikes2Bits will not do that.
Cookies from third parties
Tracking cookies
If you have given your consent, third parties can place "tracking cookies" on your computer. These cookies track which pages you visit from the Bikes2Bits network and which pages you visit from the advertiser's network. Your clicks are also recorded in the newsletter. The click behavior of recipients of newsletters and visitors to Bikes2Bits websites is examined to determine which specific parts of newsletters and the websites users are interested in. In this way our newsletters and websites can be tailored as much as possible to and adapted to your interest, for example by presenting information in the order of your interest. This information can also be used to create a customer profile and to tailor the content of services, newsletters and offers to what you are interested in.
Analytics cookies
Via Google Analytics anonymous data about surfing behavior is collected on this website. This way we can see how visitors like you use the website. We use this information to make informed decisions about the design of our website. We also optimize the functioning of the website. The information obtained is stored by Google on servers in the United States. Google also provides this information to advertisers to provide insight into the effectiveness of their campaigns. Google may provide this information to third parties if Google is legally required to do so, or to the extent that such third parties process the information on Google's behalf. We have no influence on this. We have not permitted Google to use the analytics information obtained for other Google services. Read the Google privacy policy for more information, as well as the specific Google Analytics privacy policy.
Do you not want your click behavior to be recorded? Then you can download a browser plugin from the Google website that prevents this. This setting then applies to all websites that you visit, not just this website. You can download the browser plugin here.
Social plug ins
The website provides access to various social media, including but not limited to Facebook, Twitter and Google+. With the help of this so-called social plug-in you can - if you wish - share information on the website with others or recommend it. Through the social plug in, third parties place cookies on your Device. These cookies may be intended to optimize your user experience, but tracking cookies may also be used to track your surfing behavior across multiple websites and to build a profile of your surfing behavior.
How does Bikes2Bits use cookies?
We use other cookies for statistical purposes. For example, we measure how often visitors come to the site, which articles are read well, which web browsers are used and which search terms are entered in a search engine to find our websites. This allows us to optimize and improve the websites in terms of both form and content. These cookies do not store any personal data. They do not therefore register who you are or what your email address is.
Finally, cookies are used on our sites for advertising purposes. These cookies also do not record any personal data and are linked to your browser, not to you. These cookies are used to match advertisements on the websites to your interests as much as possible. These cookies also sometimes serve to remember that you have already seen a certain advertisement. For example, we can ensure that statements are not always shown to the same visitor.
Why should I allow cookies?
Cookies are an important tool for our advertisers to tailor their message to your interests. This ensures that we can generate sufficient income to keep our high-quality websites accessible to our visitors free of charge.
Blocking cookies does not ensure that you will no longer see advertisements. The ads are not tailored to your interests and are repeated more often.
Can I disable or delete cookies?
You can set your browser to delete installed cookies and not receive any cookies during your next use of the website
Warning: if you disable or delete cookies, it is possible that you do not have access to (parts of) the website or that the website does not work optimally. To find out more about these functions, it is best to consult your browser instructions or the Help function of your browser.

Third party websites

On the websites of Bikes2Bits you can find hyperlinks with which you leave the website of Bikes2Bits and end up on the website of another party. Bikes2Bits has no control over the services and / or websites of third parties that are linked to. It may therefore be that a different privacy policy applies to the use of these services and / or third-party websites. This Privacy Statement of Bikes2Bits only relates to (personal) data that has been obtained via the website of Bikes2Bits. Bikes2Bits does not accept any responsibility or liability for (the operation and / or content of) services, websites and / or cookies of third parties.

How are your personal data protected?

Your personal data is processed under the responsibility of Bikes2Bits. Bikes2Bits will ensure that your personal data is treated with care and will take appropriate technical and organizational measures to protect your data against loss and against any form of unlawful processing.
How long does Bikes2Bits store your personal data?
Bikes2Bits does not store your personal data for longer than necessary for the realization of the purposes for which they were collected and processed.

Your rights

If you want to know what personal data Bikes2Bits has recorded about you, you can contact Bikes2Bits by sending an email to info@bikses2bits.be
Bikes2Bits will inform you at least within four weeks whether Bikes2Bits processes personal data about you. If this is the case, Bikes2Bits will also send you a complete overview of the personal data that Bikes2Bits processes about you.
On the basis of the overview provided, you can request Bikes2Bits to correct, supplement, delete or block personal data if they are factually incorrect, incomplete or not relevant for the purpose or purposes of processing or otherwise processed contrary to a legal regulation. Bikes2Bits will let you know at least within four weeks whether, or to what extent, Bikes2Bits will meet your request.

Can this Privacy Statement be changed?

This Privacy Statement can be changed. Any changes to the Privacy Statement will be posted on this page. We therefore recommend that you regularly read the Privacy Statement for any changes.

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